Introduction

Munyayi is a Zimbabwe-based marketplace for buying and selling online businesses, domains, and digital assets. We operate with high standards of transparency, security, and user protection. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our platform. By accessing or using Munyayi, you agree to the practices set out in this policy.

2. Information We Collect

We collect information in the following situations:

2.1 Information You Provide Directly

When you register, request support, submit a listing, purchase a service, or complete any form on our website, you may be asked to provide:

  • Full name

  • Email address

  • Phone number

  • Business ownership proof or verification documents (where applicable)

You may browse certain sections of the site without providing personal information.

2.2 Transaction Information

When making payments, your sensitive financial details are processed securely through our payment partners such as PayNow or other approved gateways. Munyayi does not store your card numbers, financial credentials, or other banking information on our servers.

2.3 Automatically Collected Data

We may collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Access times

This information helps us improve site performance and security.

3. How We Protect Your Information

We apply strong administrative, technical, and operational safeguards to protect your data.

  • All sensitive transaction data is transmitted through secure, encrypted channels via trusted payment processors.

  • We do not store credit card numbers, financial data, social security numbers, or similar sensitive identifiers.

  • Access to user information is restricted to authorized personnel who are required to keep all data confidential.

4. Sharing and Disclosure of Information

We take confidentiality seriously.

4.1 What We Do Not Do

We do not sell, rent, trade, or otherwise transfer your personal information to external companies for marketing or promotional purposes.

4.2 Permitted Disclosures

We may share information only with:

  • Trusted service providers who support our operations (hosting, customer support, analytics, verification). These partners must keep all data confidential.

  • Regulatory or law enforcement bodies when required to comply with applicable laws.

  • Parties involved in protecting Munyayi’s rights, property, users, and platform integrity.

No other disclosures are made without your explicit consent.

5. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and similar global standards.

  • We do not knowingly collect information from individuals under the age of 13.

  • Our platform and services are intended for users aged 13 and above.
    If we discover that information from a child under 13 has been collected, we will delete it immediately.

6. Data Retention

We retain your account information for as long as your Munyayi account remains active.
If you delete your account, request removal, or unsubscribe, we will remove or anonymize your data unless laws require us to retain specific information for compliance, fraud prevention, or dispute resolution.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

8. What We Will Never Do With Your Data

To maintain trust and integrity:

  • We will never sell your data to third parties.

  • We will never allow advertisers or external businesses to use your information for their own marketing.

  • We will never disclose your personal information without a valid legal or operational reason.